Job Description

Job title | Outside Sales Representative
Reports to | Branch Manager
Classification | Exempt

Summary/Objective:

The Outside Sales Representative position is responsible for marketing, promoting and profitably selling products and services to existing and potential customers.

Essential Functions:

• Makes personal sales calls at customer sites on a regular basis.
• Seeks out prospective customers/business opportunities with new and existing customers.
• Establishes and maintains customer relationships in order to grow profitable sales.
• Stay current on existing and emerging products and technologies.
• Introduces and demonstrates new products to assigned accounts.
• Follows up on all generated quotations to assure that the customer is being serviced and to document the outcome of the proposed solution.
• Generate profitable sales orders.
• Reports competitive conditions and feedback from customers to management.
• Maintains ethical, cooperative manufacturer relationships consistent with company image and company/branch goals in the marketplace.
• Cooperates with qualified suppliers to secure mutual business through joint calls.
• Attends product training classes to develop superior product knowledge to handle customer applications.
• Develops an effective and productive working relationship with Inside Sales Associates, Counter Sales Associates and support personnel; encourages and assists in their training and development when possible.
• Executes sales efforts in an ethical and professional manner, assuring a favorable impression of self and the company.
• Maintains a professional/working image in self and work environment including vehicle.
• Completes sales call and expense reports on a timely basis in accordance with company policy.
• Fulfills customer needs for current literature, catalogs, product pricing, etc.
• Assists customers with problem-solving, takeoffs, project layout/design and in pricing bills of material and project management.
• Develop and maintain a sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth.
• Implement a sales plan to support sales and profitability goals.
• Coordinates customer returns and completes proper documentation on a timely basis.
• Informs customers of all relevant company policies/procedures and initiatives.
• Reporting customer comments to management.
• Routinely communicates schedule to local branch contact.
• Performs other duties as instructed or required to successfully complete the job.

 

Competencies:

• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
• Demonstrated time management and organizational skills.
• Developed knowledge of the industry within a given market.
• Demonstrated ability to communicate clearly and concisely in written and verbal formats, including sales presentations, demonstrated capability to develop strong interpersonal working relationships and work in a team environment.
• Strong customer service orientation.
• A valid driver's license and proven safe driving record.
• Read, analyze and interpret general business periodicals, professional journals, technical procedures, etc.
• Microsoft Word/Excel/Outlook, etc.

 

Supervisory Responsibility:

The Outside Sales Representative position does not have any direct supervisory responsibilities.

Working conditions:

Work Environment

This job typically operates in a professional office environment, however much of the job is done travelling. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk.

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am-5:00 pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Travel

This position requires quite a bit of travel around the Houston area.

Experience

Experience:

• 3 years of relevant sales experience.
• 3 years of industry experience.

Education

Education:

• High school diploma required.
• Bachelor's degree in Industrial Distribution preferred.

Pay & Benefits